Event Cancellation Policy

Invitations are transferrable unless otherwise stated.

If you are unable to attend, and cannot find someone to take your place, the following policy applies:

Cancellations will be accepted by email to events@suicidepreventionaust.org only.

A refund will be paid if the cancellation is received 15 or more days before the event. Suicide Prevention Australia may charge an administration fee of up to $25 incl. GST to process the cancellation, which will be advised upon receipt of the cancellation.

A refund or credit will not be issued if the cancellation is received 14 or less days before the event.

If Suicide Prevention Australia cancels the event and the event is rescheduled:

If you are able to attend the event on the rescheduled date, your payment will be transferred to the rescheduled event date.

If you are unable to attend the event on the rescheduled date, a full refund will be paid. An administration fee will not be charged.

If Suicide Prevention Australia cancels the event and the event is not rescheduled:

A full refund will be paid. An administration fee will not be charged.

Payment Policy

It is a condition of registration that full payment is received 14 days prior to the event. If full payment is not received, registrations will be cancelled and delegates will not be admitted.

Payments can be made via the following methods:

Credit cards: Visa, MasterCard, AMEX

Event invoices paid by credit card do not attract a surcharge.

Bank transfer (Australian delegates only): Bank details will be supplied on your tax invoice if requested. Please email a remittance advice to accounts@suicidepreventionaust.org

Privacy Policy

The Suicide Prevention Australia Privacy Statement can be found on our website.

Photography, Filming & Recording

Please note that photographs may be taken of delegates throughout event and social functions, and selected sessions may be filmed. Please advise Suicide Prevention Australia prior to the event in writing to events@suicidepreventionaust.org if you do not wish to be photographed or filmed.