Security, Delivery and Refunds

Security Policy

Suicide Prevention Australia uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments. • Payments are fully automated with an immediate response. • Your complete credit card number cannot be viewed by Suicide Prevention Australia or any outside party. • All transactions are performed under 256 Bit SSL Certificate. • All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data. • eWAY is an authorised third party processor for all the major Australian banks. • eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Suicide Prevention Australia. For more information about eWAY and online credit card payments, please visit www.eWAY.com.au

Delivery Policy

After donating online, you will receive an email receipt from us containing your donation details. We will normally confirm receipt of your donation within a few minutes of donating. If you have any questions about your donation or receipt please contact us at admin@suicidepreventionaust.org

Refund & Returns Policy

We do not provide refunds on donations or membership fees once completed.