Receptionist and front counter employees are often at the frontline and first contact with a client. If that contact presents as aggressive, angry, or upset sometimes it’s not easy to find a response to diffuse or sooth a situation. The Accidental Counsellor skills-based workshop equips staff how to handle difficult scenarios and provides a helpful, appropriate response. Train others in Accidental Counselling by joining our virtual Accidental Counsellor Train the Trainer (T4T) program. This is an opportunity to add to your scope of trainings you currently offer. The T4T is run over two half days and two full days. View the full details here: https://www.suicideprograms.com.au/workshop/become-an-accidental-counsellor/ Bookings are limited and applications will be processed and accepted on a first received basis. EOI Applications can be accessed using this weblink: https://www.jotform.com/221167702255956 Please direct all enquiries to admin@suicideprograms.com.au OR Telephone: (07)3077 6536 or Mobile: 0433 626 536