Event Cancellation Policy
Invitations are transferrable unless otherwise stated.
If you are unable to attend, and cannot find someone to take your place, the following policy applies:
Cancellations will be accepted by email to firstname.lastname@example.org only.
A refund will be paid if the cancellation is received 15 or more days before the event. Suicide Prevention Australia may charge an administration fee of up to $25 incl. GST to process the cancellation, which will be advised upon receipt of the cancellation.
A refund or credit will not be issued if the cancellation is received 14 or less days before the event.
If Suicide Prevention Australia cancels the event and the event is rescheduled:
If you are able to attend the event on the rescheduled date, your payment will be transferred to the rescheduled event date.
If you are unable to attend the event on the rescheduled date, a full refund will be paid. An administration fee will not be charged.
If Suicide Prevention Australia cancels the event and the event is not rescheduled:
A full refund will be paid. An administration fee will not be charged.
It is a condition of registration that full payment is received 14 days prior to the event. If full payment is not received, registrations will be cancelled and delegates will not be admitted.
Payments can be made via the following methods:
Credit cards: Visa, MasterCard, AMEX
Bank transfer (Australian delegates only): Bank details will be supplied on your tax invoice if requested. Please email a remittance advice to email@example.com
The Suicide Prevention Australia Privacy Statement can be found on our website.
Photography, Filming & Recording
Please note that photographs may be taken of delegates throughout event and social functions, and selected sessions may be filmed. Please advise Suicide Prevention Australia prior to the event in writing to firstname.lastname@example.org if you do not wish to be photographed or filmed.
All event purchasers must confirm, for themselves and on behalf of the other attendees they are purchasing registrations/tickets for, that they acknowledge the risk in attending an event where people will gather, and hold the event organisers, host organisation and venue harmless should they contract COVID-19.
You acknowledge that, even with rigorous capacity and control measures in place at events, there remains an unquantifiable risk of transmission of viral illness including COVID-19 at an event at this time and you have considered that risk and your own personal circumstances, including any health condition or vulnerability that you may have or that of persons whom you will be in close contact with following your attendance at an event. You acknowledge that, for a small number of people, COVID-19 has very serious health consequences. By attending an event, you (and any persons who attend the event with you) acknowledge and accept these obvious risks.
Vaccination & Testing Requirements
Participants shall comply with all Government (Federal and State) COVID-19 vaccination or testing requirements for entry into the Australian State or Territory where the event is being held. In addition, participants are also required to comply with all requirements set by all contracted venues for this event.
Where the participant does not meet a vaccination or testing requirement:
- a) prior to departure from the participant’s home location, the participant will forfeit any and all monies paid; or
- b) for entry to the venue, the participant will not be granted entry and will forfeit any and all monies paid.
All requirements can be found on the relevant Government and Venue websites or alternatively contact our office