The Accidental Counsellor course provides individuals with the knowledge and skills to support someone in crisis, which can allow them to feel heard, connected and empowered to seek professional assistance or resolve their own issues. Good interpersonal and communication skills are important, as is the ability to reflect on ourselves and what we bring to a conversation. Our program equips individuals with knowledge and skills to manage difficult conversations, and to increase awareness of issues such as mental health and suicide. It provides participants a framework for recognising and managing conflict, stress, or distress, while maintaining personal and professional boundaries.
